Support
There's no ticket system and no chatbot. Email hello@unhero.com and a person reads it.
Reporting a bug
These four things turn a bug report into a fix, and their absence usually turns it into a guess:
- Which game, and whether you were on iPhone, iPad or in a browser.
- Your iOS version, or your browser and its version.
- What you did, and what happened instead of what you expected.
- A screenshot or a screen recording, if you can catch it.
Common questions
- I lost my progress or my high score.
- Scores are kept on your device, so deleting an app or clearing your browser data clears them too. There's no cloud save to restore from.
- Will these come to Android?
- Nothing is planned. Droptide, Pencil Fleet and Euchre all run in any modern mobile browser, at droptide.unhero.com, pencilfleet.unhero.com and euchre.unhero.com, which is the closest thing today.
- How do I get a refund?
- Every game is free, so there should be nothing to refund. If the App Store has charged you for something, refunds are handled by Apple at reportaproblem.apple.com — we can't process them.
- A game won't launch, or crashes on start.
- Restart the device and reinstall the app first, since that fixes most of these. If it doesn't, email us with your device and iOS version.
- Can I write about the games, or use screenshots?
- Yes, and you don't need to ask. If you'd like key art or anything specific, email us and we'll send it over.
Privacy
What the site and the games do and don't collect is set out on the privacy page.
Last updated 5 September 2026