Support

Every game we make is supported from the same address. There's no ticket system and no chatbot — email hello@unhero.com and a person reads it. Expect a reply in a few days rather than a few minutes.

What to put in the message

These four things turn a bug report into a fix, and their absence usually turns it into a guess:

• Which game, and whether you were on iPhone, iPad or in a browser.
• Your iOS version, or your browser and its version.
• What you did, and what happened instead of what you expected.
• A screenshot or a screen recording, if you can catch it.

Help with one game in particular

How a game is played, what ends a run and what it does and doesn't cost are on that game's own page. Droptide also keeps a support page of its own, with the detail specific to it.

• Droptide, and its support page
• Dashing Ralph
• Tiny Spirit
• Pencil Fleet
• Euchre
• Amazein
• Surveeve
• Overdrive
• Fruit Pirates
• Labyrinth
• Squarely

Refunds

If you've bought something inside one of our games, refunds are Apple's to give, at reportaproblem.apple.com. We have no way to issue one. Tell us what went wrong as well, though. A refund on its own says nothing about what to fix.

Press

Write about the games and use screenshots without asking. Email us if you'd like key art or anything else specific.

Privacy and terms

What the site and the games do and don't collect is set out on the privacy page. The terms every game is offered under are on the terms page. Both cover every game we make.

Last updated 14 September 2026